Please contact us within 24 hours of receiving the damaged goods, provide us with photos of the damage. After that, we will happily issue you a replacement.

Yes, we offer eco-friendly insured international shipping to most countries.

Please give us 1-2 days to process and package your order. After this, your order will be shipped out and should arrive at your doorstep within 5-10 days!

We recommend washing out your infusiee™️ Tea Infuser with luke warm water and a mild detergent.